General Information Guide


Company & Contact Info

License Information

The website vegastomacau.com is owned and operated by Vincere B.V. Curacao. Vincere B.V. has licensed Softswiss N.V. to operate vegastomacau.com. Vincere B.V. has been granted a sublicense by CIL pursuant to Master Gaming License #5536/JAZ

History & Vision

The Vegas To Macau Virtual and Online Casinos team is comprised of partners with casino and gaming backgrounds. With over 10 years of active virtual world development licensed from MindArk, the creators of the Entropia Universe, and collective lifetimes of experience in various levels of casino and online gaming environments within our managment team, VegasToMacau.com began live BETA in the third quarter of 2015


The Virtual World Casino environment is planned to be operational the second quarter of 2016. As a prelude to this, all web based casino games will drop virtual items that are able to be traded in for additional bonus play or provide increased returns for players, or to be saved for the virtual world once released.

Contact Information and Hours of Operation

Any business to business inquiries should be directed to: [email protected], all other inquiries should be directed to [email protected] or through our live chat support through our website and most of our official social media profiles which are available 24 hours a day 7 days a week.


Language and Regional Availability

Vegastomacau.com is currently available in the English language, other language versions are under development and will be updated here as they are implemented. Vegastomacau.com permits global use with "FUN" or Bitcoin currencies. USD and EURO players are subject to local laws and users from regions in which these currencies are restricted will not be allowed access to games with these currencies


Software

Operating Systems

Vegas to Macau's online casino is available through all Mac and PC operated browsers as well as iOS and Android mobile device browsers. Games are available instantly without any download requirement. The Virtual World Casino environment will require download on a Windows OS once launched in 2016.

Games

Games currently available through our web based online casino are licensed from Soft Swiss, Microgaming, Betsoft and Ezugi. We host over 600 slots and a wide variety of table games including: heads up poker, black jack, roulette, and hi-lo. We also host a variety of casual games like horse racing, scratch dice, and coin toss.

Betting

Bet amounts will vary based on game type and currency of choice.Below you will find a general outline of minimum and maximum bet amounts on most games.


Bitcoin

  • Slots: 0.1-15 mBTC
  • Table: 1-100 mBTC per hand

USD

  • Slots: $0.10-15
  • Table: $1.00-50 per hand

Euro

  • Slots: €0.10-15
  • Table: €1.00-50 per hand

Banking & Security

All transactions made on VegasToMacau.com are SSL encrypted and offer you the highest level of security available on the web. Additional Details on Privacy and Security can be found Here.

Deposit and Withdrawal Systems

Vegas to Macau's online casino is open for deposit and withdrawal around the clock and offers a wide variety of deposit & withdrawal systems without including:


  • Visa
  • Mastercard
  • Discover
  • Diners club
  • Union Pay
  • Maestro
  • Neteller
  • Skrill
  • Lava Pay
  • Paysafe
  • Bitcoin

Some regions may disallow withdrawl to credit cards, please be aware of your payment providers regulations for your local region as well as deposit method regulations. VegastoMacau.com will not lock your balance upon withdrawal request through a manual flushing method.

Processing Times

Most small transactions for deposit or withdrawal are instant. Users must be sure to upload identity verification information in their profiles for all withdrawals to ensure an expidited delivery of funds. Withdrawals that are not processed instantly will be reviewed within 24 hours and addressed with the utmost of care to ensure customer satisfaction by our payment professionals.

Deposit Amounts

Minimum and Maximum Deposit amounts will vary depending on the currency which is used


Bitcoin

  • Minimum: .05 mBTC
  • Maximum: 40 BTC

USD

  • Minimum: $10
  • Maximum: $10,000

Euro

  • Minimum: €10
  • Maximum: €10,000

Provably Fair & Tested

VegasToMacau.com has been thoroughly tested by iTech labs to ensure a fair game play experience for our customers. Virtual items add additional value to the return rate of 95-97% across all licensed games. Also, with a hash generated provability feature on all soft swiss games, we give our customers a fair and balanced opportunity to play with peace of mind.