Terms and Conditions
The Terms and Conditions stipulated below are effective as of May 26, 2014. Before using the website Vegastomacau.com, please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Terms and Conditions.
The website Vegastomacau.com is operated by SoftSwiss N.V. (“Company”), a company registered by the Government of Curaçao, as an Information Provider legally authorized to conduct online egaming operations from Curaçao. Egaming Licensing and Supervision is provided by Antillephone N.V.
Changes of Terms and Conditions
Current Terms and Conditions may be changed by the Company when such need occurs. The Company will notify the players of any significant changes, where possible. However, please visit the Terms and Conditions page regularly to check for possible changes.
Who Can Play
The website accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
The website only accepts adult players (the minimal age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding the age limitation for online gambling.
The Company reserves the right to ask for the proof of age from the player and limit access to the website or suspend the player’s account to those players who fail to meet this requirement.
The website allows playing for USD and EUR. Players can choose the currency in their user accounts.
Fees and Taxes
The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of player’s residence.
The player confirms that he/ she knows and understands the rules of games offered by the website. It is at player’s discretion to know the payout percentage of each game.
Disclaimer of Liabilities
The player is aware of the fact that gambling at the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website.
The Company is taking effective measures to protect player’s private data from any unauthorized use and is only making it available to parties involved in providing of gambling services through the website. Notwithstanding this, the Company is not responsible for how the information is further treated by third parties, for example third party software providers or affiliates. Treatment of player’s private data by such parties is subject to terms and conditions of these parties, if any.
The Company is not liable of any hardware or software, defects, unstable or lost Internet connections, or any other technical errors that may limit player’s access to the website or prevent player from an uninterrupted play.
Use of Player’s Account
Each player can create only one personal user account. Creating multiple user accounts by a player can lead to termination of the accounts.
The player shall not provide access to his user account or allow using the website to any third party including but not limited to minors.
The website can only be used for personal purposes and shall not be used for any type of commercial profit.
The Company has strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
participating in any type of collusion with other players development of strategies aimed at unfaithful winnings fraudulent actions against other online casinos or payment providers charge back procedures with a credit card or denial of some payments made, other types of cheating
or is known to have gone bankrupt in the country of his residence, the Company reserves the right to terminate the user account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will not be notified or informed about the reasons of such actions.
The Company also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player.
Vegastomacau.com offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as different web wallets. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.
Please note that the minimal amount of deposit is 20 EUR/USD ## Withdrawal/ Refund Policy
The minimal amount for withdrawal is 50 EUR/USD. The maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in installments.
Your withdrawals will be processed as soon as possible, however, please keep in mind that some web wallets take up to 8 days to process the withdrawal request.
The Company reserves the right to hold withdrawals for the time needed to check the player’s identity. In case of false personal data provided by the players, the withdrawal can be refused and the user account can be terminated. The player will be informed thereof by email.
If the player’s account stays inactive during 180 days (the account holder performs no deposits, bets or withdrawals), it is considered a Dormant Account. The casino reserves the right to terminate such account and withhold any cash available on the account balance. If the player decides to re-activate his Dormant Account, they shall contact casino support team.